PAYMENT & CHECKOUT

SHOP WITH CONFIDENCE.

Everything you need to know before completing your order, from reviewing your cart to understanding what happens after payment.

CHECKOUT SECURE FLOW
YOUR ORDER Review → Pay → Confirm

Check your order details and the payment options available to you at checkout.

HOW CHECKOUT WORKS

A SIMPLE JOURNEY FROM CART TO CONFIRMATION.

Follow the steps below to complete your purchase.

01

ADD TO CART

Select your product, variant and quantity, then add the item to your cart.

02

REVIEW YOUR CART

Check your products, quantities and displayed totals before moving to checkout.

03

ENTER YOUR DETAILS

Provide the contact and delivery information requested during checkout.

04

SELECT PAYMENT

Choose from the payment methods currently made available to you at checkout.

05

REVIEW & PAY

Review your order carefully, then complete payment through the checkout flow.

06

GET CONFIRMATION

After a successful purchase, check for your order confirmation and keep it for reference.

PAYMENT METHODS

SEE THE OPTIONS AVAILABLE TO YOU AT CHECKOUT.

The payment methods shown at checkout depend on the payment options and providers currently enabled for the store. Availability can also vary by location and customer eligibility.

We do not list payment methods here unless they are confirmed as available in the live checkout experience. The options presented on the payment step are the options you can use for your order.

SECURE CHECKOUT

KEEP YOUR PAYMENT DETAILS INSIDE THE CHECKOUT.

Complete payment through the checkout provided by Comfort Fashion & Accessories. Only enter payment information in the secure checkout flow and avoid sending card or payment credentials through direct messages or other informal channels.

CHECKOUT REMINDER Review the final total before you pay.

Your checkout screen is the place to confirm the order details and payment information shown for your purchase.

BEFORE YOU PAY

TAKE A QUICK FINAL LOOK.

01

Confirm the product, selected variant and quantity.

02

Check your delivery information carefully.

03

Review shipping charges or other charges displayed at checkout.

04

Check the final order total before submitting payment.

05

Confirm that the selected payment method is correct.

AFTER PAYMENT

WHAT HAPPENS NEXT?

After you successfully complete checkout, you should receive an order confirmation. Keep the confirmation available in case you need customer support or order information later.

You can also use our order-tracking page to follow your order where tracking information is available.

TRACK MY ORDER
PAYMENT PROBLEMS

WHEN CHECKOUT DOESN'T GO THROUGH.

Try the relevant step below before contacting customer care.

PAYMENT DECLINED

Check the payment details entered, confirm the payment method is available, and try again where appropriate.

CHECKOUT WON'T COMPLETE

Review the information on screen and make sure all required checkout fields have been completed.

PAYMENT APPEARS TO HAVE FAILED

Do not repeatedly submit the payment without checking the checkout status first. Look for an order confirmation before trying again.

CHARGED BUT NO CONFIRMATION

Check your email and customer account first. If you still cannot confirm your order, contact customer care with the relevant details.

BILLING INFORMATION IS INCORRECT

Review the billing information entered during checkout and correct it before completing payment where the checkout allows changes.

COMMON QUESTIONS

QUICK ANSWERS BEFORE YOU CHECK OUT.

What payment methods can I use?

The payment methods available to you are shown during checkout and depend on the payment options currently enabled for the store.

Is checkout secure?

Use the checkout provided by Comfort Fashion & Accessories for payment. Do not send card or payment credentials through messages or other unofficial channels.

Why did my payment fail?

A payment can fail for several reasons, including incorrect payment information or a payment method that is unavailable for the transaction. Review the checkout message and try the appropriate next step.

Can I change my order after payment?

Order changes depend on the order's status and fulfilment stage. Contact customer care as soon as possible if you need help with an order.

What happens after I complete payment?

You should receive an order confirmation after a successful purchase. Keep the confirmation for your records.

Where can I track my order?

Use our Track My Order page and provide the information requested there.

OUR CHECKOUT PROMISE

CLEAR INFORMATION. SECURE CHECKOUT. CUSTOMER SUPPORT.

We aim to make the payment stage easy to understand while giving you a clear route to support when you need help.

READY WHEN YOU ARE

READY TO COMPLETE YOUR ORDER?

Explore the store, choose your favourites and continue to checkout when you're ready.